What is Performance Management?

Performance management is an integral process as it enables a High Performance Culture and thus the achievement of an organizations strategic initiatives.  A high performance culture promotes an environment that goes the extra mile.

In a high performance culture individuals and teams:

• Achieve strategic goals by accepting and tackling demanding objectives with enthusiasm and perseverance
• Embrace change and are willing to drive change initiatives
• Take initiative to drive improvements and change forward converting decisions and plans into activity, taking responsibility for own actions
• Convey a sense of urgency and make effective, timely decision
• Are open, honest and credible when dealing with colleagues and customers
• Gain a deeper understanding of issues via open/constructive debate and feedback, encouraging others to offer ideas and suggestions

Its crucial to high performance that the team can work collaboratively across the team and other BUs Effective Performance Management encompasses the ability to:

• Articulate clear performance and capability expectations
• Recognise high performers
• Manage poor performance
• Empower people to achieve objectives
• Coach, motivate and develop others to build individual and organisational capability